Google Apps Connector for BlackBerry Enterprise Server In Manual de usuario Pagina 3
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Contents
Chapter 1: About This Guide.............................................................................. 5
What This Guide Contains .................................................................................... 5
Related Documentation......................................................................................... 5
How to Send Comments About This Guide........................................................... 6
Chapter 2: Introduction....................................................................................... 7
About Google Apps Connector for BlackBerry Enterprise Server ......................... 7
Features and Benefits ........................................................................................... 8
Other Options for Accessing Your Google Apps Information from a BlackBerry 10
Support................................................................................................................ 13
Chapter 3: Architecture .................................................................................... 15
Components........................................................................................................ 15
Capacity Requirements ....................................................................................... 16
User Cache Files................................................................................................. 16
Chapter 4: Preparation and Planning .............................................................. 19
About Preparation ............................................................................................... 19
Server Requirements .......................................................................................... 19
Network Requirements........................................................................................ 22
Domain Requirements (5.0 only)......................................................................... 22
Google Apps Account Requirements .................................................................. 22
Database ............................................................................................................. 23
Security Considerations ...................................................................................... 23
Piloting and Full Deployment............................................................................... 23
Multiple Domains................................................................................................. 24
Hosted Solution ................................................................................................... 24
Migration.............................................................................................................. 26
Upgrading BlackBerry Enterprise Server from 4.1.x to 5.0 ................................. 26
Chapter 5: Installation for BlackBerry Enterprise Server 5.0........................ 29
About Installation for BlackBerry Enterprise Server 5.0 ...................................... 29
Choose Installation Plan...................................................................................... 29
Extent of Integration with Active Directory........................................................... 30
Location of BlackBerry Administration Service.................................................... 30
- Google Inc 2
- 1600 Amphitheatre Parkway 2
- Mountain View, CA 94043 2
- March 4, 2011 2
- Contents 3
- About This Guide 5
- Document 6
- Introduction 7
- Features and Benefits 8
- Information from a BlackBerry 10
- Comparison Chart 11
- Documentation and Support 13
- Help Forum 13
- Architecture 15
- Capacity Requirements 16
- User Cache Files 16
- Architecture 17 17
- Preparation and Planning 19
- Preparation and Planning 21 21
- Network Requirements 22
- Database 23
- Security Considerations 23
- Piloting and Full Deployment 23
- Multiple Domains 24
- Hosted Solution 24
- Configure Domain For OAuth 25
- Migration 26
- Considerations 27
- Choose Installation Plan 29
- Download All Components 31
- Configure Google Apps Domain 31
- Install Google Apps Connector 34
- Internet Explorer Options 37
- Option Two: BAS Credentials 39
- Chapter 6 41
- Install Time Zone Hotfix 46
- Install Connector 46
- Scale of Users 49
- Labels/Folders 49
- Configure BlackBerry Devices 50
- To wipe the BlackBerry device 51
- Troubleshooting 53
- Installation 54
- Activation 55
- Troubleshooting 57 57
- Calendar 59
- Mail Flow 59
- The OAuth key is invalid 60
- Gmail is down 60
- Gmail is too slow 60
- The cache is corrupted 60
- Multiple Agents 61
- Backup Profiles 61
- Log Files 62
- Troubleshooting 63 63
- Log File Errors 64
- Network Connectivity Failures 65
- Missing Timezone values 66
- Log Events You Can Ignore 67
- Troubleshooting 69 69
- Getting Further Support 70
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